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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Lee Manis Jr (Robbie)

Robert Lee Manis Jr (Robbie)

March 23, 2026

5  out of  5
rating by Robert Lee Manis Jr (Robbie)
"I won't do business with ANY other agent or company except Robin Porters office. I absolutely love their office staff and everyone. They're very kind, courteous, professional, down to earth, and most importantly they truly care about their clients/customers. Their client/customers aren't just another number on their ledger paying for insurance, their customers/clients are like family to them as they're to us, and they call, text, and email to check in with their clients."
We responded:
"Thank you so much for your wonderful review and kind words! We’re truly honored to be your trusted choice, and it means the world to us that you feel like part of our family. At Robin Porters office, we strive to provide not just professional service, but genuine care and connection with every client. Your appreciation for our team’s kindness and dedication is incredibly rewarding. We look forward to continuing to support you and being here whenever you need us. Thanks again for being such a valued member of our community!"
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donnie braden

March 21, 2026

5  out of  5
rating by donnie braden
"Fantastic experience as soon as you walk in, they make you feel like family. Best decision I ever made could have saved a lot of money had I done it seven years ago can’t beat their prices. And cannot say enough about what kind ladies Robin and Christie are. Hey, check it out. You won’t go wrong hundred percent satisfied. Would definitely refer them to my family and friends."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear you felt like part of our family from the moment you walked in. It means a lot to know that we could provide such great value and service—Robin and Christie will be especially happy to hear your kind words! We truly appreciate your recommendation and look forward to welcoming your family and friends. Thanks again for choosing us and for sharing your fantastic experience!"
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Kenneth Brock

March 19, 2026

5  out of  5
rating by Kenneth Brock
"I just bought supplemental health policy this week and had the greatest experience with mlMelody Sullivan-eaglin... she was knowledgeable and so helpful as she went over and over different levels of coverage for me.. very good experience"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Melody was able to assist you effectively and provide practical solutions for your coverage needs. Your satisfaction is our priority, and we’re here to help anytime you have questions. Thanks again for your support!"
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Tiffany Carter

March 17, 2026

5  out of  5
rating by Tiffany Carter
"Robin and her staff are always graciously friendly and go out of their way to help with any questions or concerns we may have!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Robin and her staff consistently provide friendly and helpful service. It's our pleasure to assist you with any questions or concerns, and we truly appreciate your kind words and continued support!"
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Brian Buhl

February 27, 2026

5  out of  5
rating by Brian Buhl
"I spoke with Melody Sullivan she was helpful and answered all my concerns"
We responded:
"Thank you so very much for the 5-Star review! Melody does an awesome job of taking care of our customers! We are always here for you if you ever need anything! "
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Jamie Mays

February 27, 2026

5  out of  5
rating by Jamie Mays
"Robin and her staff are very friendly and very helpful with providing all the insurance needs! I highly recommend her office"
We responded:
"Thank you so much for your kind words and recommendation! Robin and the entire team truly appreciate your trust and are delighted to hear that you found our service friendly and helpful. We're committed to providing the best insurance support possible and look forward to continuing to assist you with all your insurance needs. Thanks again for choosing Robin Porter State Farm!"
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Naomia Holloway

February 25, 2026

5  out of  5
rating by Naomia Holloway
"Robin is Great! She explains your options to you and hose over every detail. We have been with Robin over 20 years with all of our needs"
We responded:
"Thank you so much for your kind words and for trusting State Farm for over 20 years! We're thrilled to hear that Robin takes the time to thoroughly explain your options and cover every detail to ensure you feel confident in your decisions. Your loyalty means the world to us, and we're always here to support all of your insurance needs. Looking forward to many more years of service together! "
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Kevin Simmons

February 25, 2026

5  out of  5
rating by Kevin Simmons
"Christie is awesome. She made everything so easy and was a pleasure to talk to"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Christie made everything easy and enjoyable for you. Providing exceptional service and a positive experience is our top priority, and we're glad Christie could deliver just that. We truly appreciate your kind words and your trust in Robin Porter State Farm. If you ever need anything else, we're here to help!"
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Dolores Riddle

February 9, 2026

5  out of  5
rating by Dolores Riddle
"Robin and Christie provide great, fast service. They always know exactly what I need. They are very thorough and will make sure I have the coverage needed to protect my family and me. Thank you for all your help"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Robin and Christie consistently provide you with fast, thorough service and the coverage you need to protect your family. Your trust means the world to us, and we’re always here to help whenever you need. Thanks again for choosing Robin Porter State Farm!"
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katey helton

February 6, 2026

5  out of  5
rating by katey helton
"I highly recommend them for insurance! They helped me understand and choose which coverages were best for me. They also gave me an amazing price! HALF the cost compared to progressive! If you need insurance, definitely call them for a quote!"
We responded:
"Thank you so much for your wonderful review and recommendation! We're thrilled to hear that we could help you find the right coverage at a price that works for you. Providing personalized service and great value is our top priority, and we're glad it made a difference for you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Robin Porter State Farm! Best regards, The Robin Porter State Farm Team"
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Christopher Melton

February 6, 2026

5  out of  5
rating by Christopher Melton
"Today my wife and I reached out to Robin Porter's State Farm Agency and spoke with Christy about reviewing our homeowner' s policy to ensure that we had sufficient coverage since taking out our original policy almost 25 years earlier when we returned to Knoxville after retiring from the military. We could not have asked for a better person to help us with our needs. Christy was pleasant, professional and patient with us as she walked us through this process. She was efficient in researching relevant Information that led to our making confident and informed decisions regarding updating our homeowner's policy to reflect our current coverage needs. After 25 years as Robin Porter State Farm customers, we can HIGHLY RECCOMEND Robin Porter and Christy to represent any future customer's insurance needs."
We responded:
"Thank you so much for your heartfelt and detailed review! We are truly honored to have had the privilege of serving you and your wife for the past 25 years. Christy will be thrilled to hear your kind words—she takes great pride in providing personalized, patient, and professional service to ensure our clients feel confident and well-informed. Your trust and loyalty mean the world to us, and we deeply appreciate your high recommendation. Please don’t hesitate to reach out anytime—we’re always here to support your insurance needs!"
Profile photo of Sullivan Brock

Sullivan Brock

February 4, 2026

5  out of  5
rating by Sullivan Brock
"They are always so upbeat when they help me make payments and take their time to review my policies. I love knowing I can walk-in and be greeted by smiling faces."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our team consistently provides upbeat and attentive service when helping with your payments and policy reviews. It's our goal to make every visit welcoming and positive, and knowing you feel greeted by smiling faces truly means a lot to us. We appreciate your trust and look forward to continuing to serve you with the same care and dedication!"
Profile photo of Mary Satterfield

Mary Satterfield

February 3, 2026

5  out of  5
rating by Mary Satterfield
"Robin and Christy are great they're very professional they can answer all my questions they take time with me and explain things. To State farm Robin Porter"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We truly appreciate your support and look forward to serving you in the future!"
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Brendan Lester

January 29, 2026

5  out of  5
rating by Brendan Lester
"Great customer service! They were very informative and gave me the policies that best fit what I needed!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team provided you with great customer service and helped you find the perfect policies to meet your needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!"
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Gabe Hardin

January 29, 2026

5  out of  5
rating by Gabe Hardin
"Extremely nice costumer service and fantastic to work with. Not to mention the dogs there they are fantastic"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear you enjoyed our customer service and found us fantastic to work with. And yes, our dogs do make the experience even more special! We truly appreciate your kind words and look forward to serving you again!"
Profile photo of Ocean Johnson

Ocean Johnson

January 28, 2026

5  out of  5
rating by Ocean Johnson
"Melody is so awesome! I’m so thankful for her!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Melody provided you with such awesome service. At Robin Porter State Farm, we’re dedicated to making sure our customers feel supported and valued. We truly appreciate your trust and look forward to continuing to assist you!"
Profile photo of Vicki Williams

Vicki Williams

January 27, 2026

5  out of  5
rating by Vicki Williams
"So helpful,friendly,and knowledgeable. Would recommend this office to everyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team always leaves you smiling and provides helpful support. Your positive feedback means the world to us and motivates us to keep delivering excellent service. Looking forward to assisting you again! 😊"
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Tim Bates

January 13, 2026

5  out of  5
rating by Tim Bates
"Always very helpful 🙂. They always have me smiling before I get off the phone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team always makes you smile and provides helpful support. Your satisfaction means the world to us, and we look forward to assisting you anytime you need. 😊🌟"
Profile photo of Gary Lawson

Gary Lawson

January 9, 2026

5  out of  5
rating by Gary Lawson
"Best office staff and the agent is super too! Buy from them! Christie is wonderful!!!!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Christie and our office staff provided you with an excellent experience. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Amanda Cox

Amanda Cox

December 29, 2025

5  out of  5
rating by Amanda Cox
"They are always very sweet and nice people."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you find our team sweet and nice. We truly appreciate your support and look forward to serving you again!"
Profile photo of April Robinson

April Robinson

December 15, 2025

5  out of  5
rating by April Robinson
"Robin and her team are amazing! I've been a customer for 24 years, they are so nice and helpful and makes things so easy and fast."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 24 years. It’s our pleasure to provide you with excellent service, and we’re thrilled to hear that you find our team helpful and efficient. Your kind words motivate us to keep doing our best. We look forward to serving you for many more years to come!"
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Alan Snavely

December 5, 2025

5  out of  5
rating by Alan Snavely
"The people you deal with are very polite and helpful and knowledgeable with insurance. I recommend this company for anyone"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our team was polite, helpful, and knowledgeable throughout your experience. Providing excellent service is our top priority, and your feedback truly means a lot to us. We look forward to assisting you again in the future!"
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alex laforge

November 25, 2025

5  out of  5
rating by alex laforge
"Christie is always exceptionally helpful and kind. I’m thankful to have Christie as an agent in the home owning process."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Christie has been exceptionally helpful and kind throughout your home buying journey. It's our goal to provide outstanding support every step of the way, and we're grateful to have Christie on our team to make that happen. Congratulations on your new home, and please don't hesitate to reach out if you need anything else!"
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Amanda Kemmler

November 17, 2025

5  out of  5
rating by Amanda Kemmler
"Always the sweetest when I call them and need help. I called and talked with Christie, she helped me with everything and more. Thank you so much."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Christie was able to assist you so well. We truly appreciate your support and look forward to helping you anytime you need. Have a wonderful day!"
Profile photo of Kim Schumpert

Kim Schumpert

November 10, 2025

5  out of  5
rating by Kim Schumpert
"Robyn and Christie are a fantastic team to work with. Efficient and helpful to get good rates and ensure you have the insurance you need. I highly recommend giving them a try."
We responded:
"Thank you so much for your kind words and glowing 5-star review! Robyn and Christie are thrilled to hear that you found their service efficient and helpful. We’re committed to providing the best rates and ensuring our clients have the coverage they need. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"