Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christopher Hoy

November 22, 2023

5  out of  5 rating by Christopher Hoy
"Incredibly nice and sincere. Really cares about protecting us in the event of an accident or claim."

Kelly Myers

November 3, 2023

5  out of  5 rating by Kelly Myers
"Ronnesha Harvey was wonderful to work with. She was so personable and competent. I highly recommend her for a State Farm agent."

Holly Bowman

July 28, 2023

5  out of  5 rating by Holly Bowman
"I have been with State Farm 14 years and Christie has been the friendliest and most professional person to talk to about my coverage! I have been with 2 other State Farm agents and Robin Porters office is the first one to not try to up sale my policies or get me to add more policies! Love that!"

Lynn Lawson

June 20, 2023

5  out of  5 rating by Lynn Lawson
"Never thought I would be giving this company a five star review .But I want to thank y'all for raising my car insurance. I always told these people if you raise my premium I'll go else where. Was with them for years . Don't fall for there multiple policy discounts absolutely not true . Separate your policy's I did . I am now saving over $80.00 monthly by getting rid of state farm . Good riddance. My 5 star rating is for you sending me elsewhere . Think how much money i would have saved if I cancelled yall long ago. 💪💯"


March 13, 2023

5  out of  5 rating by J SHRADER
"Robin was so helpful and professional. She really took the time to explain all my options to me. I really appreciate how welcoming she was. I am a very happy customer."

Dan Endsley

March 9, 2023

5  out of  5 rating by Dan Endsley
"I have known Robin and Chris for many years. They do a great job ... highly recommended!"

Paul Bowers

March 2, 2023

5  out of  5 rating by Paul Bowers
"Love Robin’s office! She has been taking care of my insurance needs for quite a while, and I have had zero issues."

Terrie Foster-Toms

February 22, 2023

5  out of  5 rating by Terrie Foster-Toms
"Robin is the one of the best Agents I have ever dealt with she is knowledgeable friendly and explains everything in detail I totally recommend her to be your number one agent"

Douglas Pendergraph

February 17, 2023

5  out of  5 rating by Douglas Pendergraph
"Very friendly and knowledgeable staff. Robin will take her time and exsplain everything you need to know to make sure you have evrything covered. Highly recommend"

LeeAnn Francisco Pendergraph

February 17, 2023

5  out of  5 rating by LeeAnn Francisco Pendergraph
"WE HAVE BEEN WITH Robins company for a few years now and think they are wonderful. She will set down for as long as you need and go over any questions you have. If she doesn't know the answer she will find out and get back with you. She never push you into anything,she will explain you the benefits and let you decide what is best for your family."

C.A Centeno

January 25, 2023

5  out of  5 rating by C.A Centeno
"Robin and Christie are awesome, they work diligently to get you set up the way you want your insurance, as well as maximize the best price and discount of your insurance price.They have excellent customer service. I’m so glad to be part of Robin Porter State Farm train. Keep up the great work Robin and Christie you guys are awesome and I highly recommend you-CarolynFrye"

Mariana Escobosa

January 23, 2023

5  out of  5 rating by Mariana Escobosa
"Highly recommended. Very professional and best customer service"

Lucas Morgan

January 9, 2023

5  out of  5 rating by Lucas Morgan
"They are super friendly and made me fill so comfortable with my decision on being insured through them!"

James Tuttle

January 9, 2023

5  out of  5 rating by James Tuttle
"Great experience with the initial consultation, felt like I was talking to an old friend. Very professional and helpful. I am looking forward to a long relationship with her firm."

Holly King

January 4, 2023

5  out of  5 rating by Holly King
"If you are looking for an insurance agent in the Knoxville area I would 100% recommended Robin Porter. She is welcoming, attentive, and does a great job breaking down how each policy works to best fit your family’s needs!"

John Rogers

January 2, 2023

5  out of  5 rating by John Rogers
"I have had State Farm Insurance for many years. When we moved to Tennessee in 2021, Robin Porter became our local State Farm agent. Her agency has done a great job for me. I especially want to thank Brandi Smith who has helped me many times. She is great at solving any issues that come up!"

charles lenear

December 10, 2022

5  out of  5 rating by charles lenear
"I switched from another company. My homeowners and auto and so glad I did. Christie was awesome in answering any questions I had. I have so much better coverage and protection now and cheaper than my previous insurance. Thank you!"

David Mcmillan

December 9, 2022

5  out of  5 rating by David Mcmillan
"Service is Excellent.Staff is Knowledgeable.Friendly and fast.Alway's there to answer questions and help resolve any concerns.Robin Porter and her team are like family to me. Thanks for Everything!! David Mcmillan."

Sarah Thomas

December 8, 2022

5  out of  5 rating by Sarah Thomas
"Robin Porter's office is wonderful! Christie has been knowledgeable and helpful about all of our insurance needs. Their office is convenient and clean. Whenever I have needed assistance they are just a phone call or text away. If you are looking for quality customer service and great insurance coverage, stop looking, you have found them!"

Lenniece Smith

December 5, 2022

5  out of  5 rating by Lenniece Smith
"State Farm insurance, Robin Porter and her crew, best customer service. Answered all my questions explained things in detail. I’m impressed."

Tina Williams

December 2, 2022

5  out of  5 rating by Tina Williams
"Very helpful and friendly. Answered all my question in a timely manner"

Corlinda Quinn

November 17, 2022

5  out of  5 rating by Corlinda Quinn
"Robin is a great agent. Informs you of products you may need or want and let's you decide, without pressure, if you want to purchase. Highly recommend."

Josh Dobbs

November 7, 2022

5  out of  5 rating by Josh Dobbs
"When we first moved to Knoxville from Virginia, Robin ensured that we could keep the same level of coverage we had in VA but also made sure our new Tennessee needs were taken care of as well. It had been six years now since we moved here and with Robin as our insurance agent, we have always felt secure here."

Anthony Schmidt

October 29, 2022

5  out of  5 rating by Anthony Schmidt
"I have been a State Farm customer for home and auto for about 8 years and have no complaints! The rates are fair and the coverage excellent. Robin recently reached out to us to discuss our current coverage, answer any questions we had, and discuss options for the future. I really appreciated this personal touch and the chance to know our agent a little better. I would highly recommend!"

Taylor Gideon

October 28, 2022

5  out of  5 rating by Taylor Gideon
"I have been with Robin Porter State Farm for years and have never had any issues! I have both auto and pet insurance with them, and the rates are definitely reasonably priced. The staff is extremely nice and welcoming, especially Christie!"